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24x7Report > Blog > Finance > At JPMorgan’s new HQ, the tech knows who you are — and how you take your coffee
Finance

At JPMorgan’s new HQ, the tech knows who you are — and how you take your coffee

Last updated: 2025/08/19 at 5:16 PM
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At JPMorgan's new HQ, the tech knows who you are — and how you take your coffee
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MAY 18: The site of JPMorgan Chase's new 1,388-foot headquarters stands under construction at 270 Park Avenue in Midtown East on May 18, 2023 in New York City.
The location of JPMorgan Chase’s new 1,388-foot headquarters at 270 Park Avenue in 2023Spencer Platt/Getty Photographs
  • JPMorgan’s new Manhattan HQ options biometric scanners upon entry and circadian lighting.

  • The $3 billion mission goals to boost work effectivity and worker satisfaction.

  • CEO Jamie Dimon has referred to as the financial institution’s staff again to the workplace 5 days every week.

JPMorgan has all the time been big on tech — an initiative on full show at its new Manhattan headquarters.

America’s largest financial institution by property has been promising that its new workplace tower at 270 Park Avenue can be loaded with “clever know-how” because it introduced the mission in 2022. New particulars of the $3 billion mission obtained by Enterprise Insider reveal simply how tech-forward the constructing can be.

The 14,000 staff who can be housed on the New York tower will be capable of activate espresso machines utilizing QR codes and swipe into the constructing utilizing biometric palm scanners. Wish to preorder meals from the eating corridor, host a visitor, or discover a particular convention room? There’s an app for that, which JPMorgan is asking staff to obtain to “enhance your work effectivity.”

The small print, gleaned from inner communications shared with Enterprise Insider, supply a glimpse of what it is prefer to work on the financial institution behemoth, which earlier this 12 months referred to as again all of its greater than 300,000 staff to the workplace five days a week. JPMorgan has additionally been spending billions on tech on the course of CEO Jamie Dimon, who has been looking for to guard the financial institution from cost apps and different monetary startups.

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“We’ve to compete with the perfect in AI and know-how,” Jamie Dimon stated on the financial institution’s 2024 Investor Day.

With some staff’ move-in set to start out this 12 months and proceed into 2026, here is the lowdown on how the financial institution plans to make use of tech to maintain staff comfortable and environment friendly because it calls them again to the workplace 5 days every week.

Rendering of the new JPMorgan headquarters
The brand new constructing will home as much as 14,000 staff on the bottom degree of Park and Madison Avenues.dbox / Foster + Companions

Even the best way you enter the constructing can be leveled up utilizing tech. One choice to get previous the turnstiles — apart from your bodily or cellular JPM badge — is “biometric authentication,” which staff can already enroll in, in line with worker communications shared on an inner financial institution portal.

The financial institution confirmed a photograph of a scanner that reads your palm. It stated the biometric authentication will permit staff to “breeze from the foyer” to different elements of the constructing “by waving your hand!”

It touted how straightforward it will likely be to get the place you need to go.

“After passing by way of the turnstiles, you possibly can take an elevator to The Trade on 14. From there, you possibly can go as much as your flooring or take the escalator all the way down to 13 for a chunk to eat,” the financial institution stated, including, “Should you’re a dealer, you possibly can take an elevator on to the buying and selling flooring from the foyer.”

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The financial institution has a cellular app they name “Work at JPMC” to assist staff with the transfer and to enroll in issues like bike storage. It additionally has maps of the workplace to assist individuals determine what’s the place, and shops a digital model of your work badge.

“You possibly can pre-order from a number of choices in The Trade, in addition to espresso bars all through the constructing, utilizing the Work at JPMC cellular app.”

Rendering of the new JPMorgan headquarters
The foyer at 270 Park Avenue.Foster + Companions

The communications, which come simply weeks after a tragic capturing at one other Park Avenue office tower, recommend the financial institution plans to lean on tech to bolster constructing safety.

One instance: main bogs on every flooring could have emergency locks that, when activated, alert constructing safety, in line with the portal.

Below its emergency data, the financial institution says “main bogs on every flooring are geared up with an emergency lock that, when used, will alert constructing safety. Safety will assess the state of affairs and reply, as acceptable.”

The inner portal reveals simply how a lot espresso is a part of the JPM work tradition. Along with having 4 cafes within the constructing and “work cafes” on each flooring, break rooms could have espresso machines “powered by QR codes” — symbols that open up apps or webpages when considered by way of one’s cellphone digicam.

Being in an workplace constructing all day can take its toll on the physique and the thoughts. The communications reviewed by Enterprise Insider present that JPMorgan will use tech to attempt to make the workplace expertise extra pure.

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Along with home windows that may permit 30% extra daylight than a typical workplace constructing, the financial institution stated the tower could have “circadian lighting and design components” that incorporate nature and “assist scale back sensory overload.”

Learn the unique article on Business Insider

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