There’s no doubting that BT is among the most influential corporations within the UK.
In keeping with the firm’s website, greater than 30 million customers and a million companies and public sector prospects use its broadband and cell providers. That’s earlier than you get to BT-owned Openreach, which maintains the telephone cables and related infrastructure for many UK houses and companies.
So, as you may think about, it’s unhealthy information when BT experiences an outage of any type. However is that what’s occurring proper now? Right here’s the right way to discover out if there’s a present downside at BT, or if the difficulty is restricted to you.
You might also be interested by our articles on the right way to cancel BT broadband and the right way to repair BT Broadband connection issues.
Is BT broadband down in my space?
The irritating irony of your BT broadband web connection being disrupted is you may’t examine the most recent information about it in your pc. You might be studying this now utilizing your telephone’s cell web as a substitute, which is one of the simplest ways to examine below these circumstances.
BT is lively on X (previously Twitter), and one of the best BT account to examine on the most recent BT telephone and broadband service standing updates is @BT_uk. You may tweet them immediately for an replace, or ship them a direct message (DM) – these are open to all customers. You might also need to examine the #BTdown hashtag to see if anybody else is posting about it – bear in mind to click on on each the highest and newest tab.
For a fast overview of the present state of affairs, enter your landline quantity on BT’s Service Status page. This can inform you if there are any present points in your space. This web page used to supply a normal overview of the UK standing, however that’s now not out there.
Should you’re not keen or capable of enter your landline quantity, Downdetector supplies an outline of the present standing. It’s based mostly on consumer studies, however these are normally a dependable indicator of any issues. Checking Fing can also be a helpful technique to discover out about any outages.
Is BT telephone service down in my space?
Fortunately a much less frequent outage, usually talking, is BT telephone providers. Sadly, there’s no technique to examine mobile-specific points on the BT web site. Nevertheless, Is the service down? breaks down consumer studies into specific classes, giving an outline of how widespread the issues are.
What’s the BT customer support quantity?
In case your BT telephone or broadband service is down, you may name BT immediately, although at peak occasions of outages bear in mind ready occasions will likely be prolonged. These traces are open 24 hours a day, one year a yr.
BT customer support telephone numbers (broadband, cell or telephone line) issues
From the UK: 0800 800 150 (free from landlines, cell prices might differ)
From overseas: +44 150 174 7714
Traces are open from 8am-9pm UK time on Monday-Friday, then 8am-8am UK time on weekends and UK financial institution holidays.
There are additionally a spread of technical assist providers out there on the BT website. These are damaged down into the preferred classes, with separate ones for broadband, landline and cell.
